Privacy Policy

Last updated: April 8, 2025

1. Introduction

BuyerQuest ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our procurement platform and related services ("Service").

Please read this Privacy Policy carefully. By accessing or using our Service, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you register for the Service, express interest in obtaining information about us or our products, or otherwise contact us. The personal information we collect may include:

  • Name, email address, and contact details
  • Company name and job title
  • User credentials (username and password)
  • Profile information
  • Payment information (processed securely through our payment processors)

2.2 Usage Data

We automatically collect certain information when you visit, use, or navigate our Service. This information may include:

  • IP address
  • Browser type and version
  • Device type and operating system
  • Pages visited and time spent on those pages
  • Unique device identifiers
  • Referring website or source

3. How We Use Your Information

We use the information we collect for various business purposes, including:

  • Providing, maintaining, and improving our Service
  • Processing transactions and managing user accounts
  • Responding to inquiries and providing customer support
  • Sending administrative information, updates, and marketing communications
  • Monitoring and analyzing usage patterns and trends
  • Protecting the security and integrity of our Service
  • Complying with legal obligations

4. How We Share Your Information

We may share your information in the following situations:

  • With Service Providers: We may share your information with third-party vendors, service providers, and contractors who perform services for us.
  • Business Transfers: We may share or transfer your information in connection with a merger, acquisition, reorganization, or sale of all or a portion of our assets.
  • With Your Consent: We may disclose your information for any other purpose with your consent.
  • Legal Requirements: We may disclose your information where required by law or to protect our rights.

5. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, such as:

  • The right to access the personal information we have about you
  • The right to request correction of inaccurate information
  • The right to request deletion of your information
  • The right to opt-out of marketing communications

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information about your interactions with our Service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. Children's Privacy

Our Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us.